This post contains affiliate links, which means I make a small commission on sales generated through such links. Read my FTC disclaimer for more information.
A few weeks ago one of the worst things in the Pinterest creators world happened to me. My website on my Pinterest account was marked as spam! Having been using Pinterest for several years and always creating quality content, I was in shock. I had known that this has happened to other pinners but of course you never think it will happen to you. Getting marked as spam on Pinterest is seriously not fun at all. Here is what to do step by step.
Getting Marked as Spam on Pinterest: What to Do
First, try not to panic. There are times when legitimate accounts get marked as spam accidentally by the Pinterest spam bot. Keep in mind that a lot is happening on Pinterest right now from an engineering and technical stand point. More than likely, this is all an innocent mistake.
Claim your Website
Make sure you’ve claimed your website on Pinterest. If it’s already claimed, you are one step closer to getting this resolved.
If Pinterest notifies you by email that you have been marked as spam or in violation of their guidelines, make sure you appeal it. It should give you a link to click on within the email. Since this can take awhile and there is sometimes a lot of back and fourth with email bots, you probably want to escalate this to get it resolved as soon as possible. Meaning, do not just appeal and wait and see what happens. Keep trying and keep emailing.
Just a side note: I’ve heard of some accounts having a major hit in their traffic after being marked as spam, so the longer you wait, the longer it might take to get your account or website reinstated.
Pinterest Help Center
Next, email all Pinterest connections you have to get this resolved ASAP. Have a friend who works at Pinterest? Email her. Also email [email protected] A real person from the Pinterest Creators team can look into this for you. I would also go directly to the Pinterest Help Center and click on “account suspension” under account access. Follow the steps and fill out the information.
If you use Tailwind for scheduling pins and you follow their Smart Guide guidelines, it wouldn’t hurt to email them to. They are an official partner of Pinterest and have their connections.
If you’ve followed all of these steps, it is more than likely this will get resolved within a few days so try not to panic and remember it happens to the best of us!